In short
- We research business contact details only, from publicly available sources.
- Every email address is verified with a professional tool before a list is delivered.
- We do not research private individuals or sensitive personal information.
- Anyone can ask us to remove their details. Email us and we do it within 30 days.
01What we research
We build lists of businesses and the people who work at them, for companies that sell to other businesses. A record can contain:
| About the business | About the person, in their professional role |
|---|---|
| Name, category and address | Name |
| Phone number and website | Job title or role |
| General company email | Work email address |
The exact fields depend on what the client asks for.
02Where the data comes from
We collect business information that companies and professionals have made public:
- company websites, including contact and team pages;
- public business directories and map listings;
- public professional profiles;
- search-engine research.
We use professional research and email-finding tools to help find the right contact for a company. A person reviews the research before a list is delivered.
03How we verify it
Before a list is delivered, every email address is checked with a third-party email verification service. The check confirms that the address is correctly formed and that its mail server accepts mail for it. No message is sent to the address during this check.
Addresses that fail the check are left out of the file. Because business data changes constantly, every delivery also includes 5% to 10% extra records at no charge.
04What we do not collect
- We do not research private individuals or consumers. People appear in our lists only in their professional role.
- We do not collect sensitive information such as health, religion, political views or financial details about a person.
- We do not collect data from behind logins, paywalls or other access controls.
05Why we may process business contact data
For people in the European Economic Area and the United Kingdom, we process business contact details on the basis of legitimate interests: ours in providing a research service, and our clients' in finding and contacting other businesses about relevant products and services. We limit this to professional details and we honour every request to object or be removed.
Our clients decide how they use a list, and each client is responsible for its own outreach and for the laws that apply to it. Our Terms of Service require clients to use the data lawfully and to respect anyone who asks them to stop.
06How to have your details removed
If you or your business appear in our research and you want to be removed, write to us. You do not need to give a reason.
Email support@contactroster.com
Use the subject "Remove my details" and tell us the email address, name or company you want removed.
What happens next:
- We delete your details from our research records within 30 days and confirm to you when it is done.
- We add the address or company to a do-not-research list, so it is not collected again. This list holds only what is needed to recognise and exclude you.
- If your details were already delivered to a client, we pass your request on to that client where we can.
Removal is free. We may ask you to write from the address concerned, or to confirm a detail, so that nobody can remove another person without their knowledge.
07Other requests
You can also ask us what details we hold about you, where we found them, or to correct them. Write to support@contactroster.com and we answer within 30 days.
If you are in the European Economic Area or the United Kingdom, you have the right to complain to your local data protection authority.
For the details you send us yourself through this website, see our Privacy Policy.